Privacy Policy

This Privacy Policy describes how Grandi Morsi collects, uses, and shares personal information of users of our website, as well as customers who dine at our restaurant or use our services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users, including:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when making a reservation, signing up for our newsletter, or contacting us.
  • Payment Information: When you make a purchase or booking, we collect payment information such as credit card details. This information is processed securely through our payment gateway provider.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To process reservations and bookings.
  • To send you newsletters, marketing communications, and other information that may be of interest to you.
  • To respond to your inquiries and provide customer support.
  • To personalize your experience on our website.
  • To analyze website usage and improve our services.
  • To detect, prevent, and address technical issues.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, email marketing, and website analytics.
  • Business Partners: We may share information with business partners to offer you certain products, services, or promotions.
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Storing personal information on secure servers.
  • Limiting access to personal information to authorized personnel.
  • Regularly reviewing our security procedures.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

[Your Restaurant Address]

[Your Restaurant Phone Number]

[Your Restaurant Email Address]